Client Experiences
Review from F T (Daughter of Client)
The standard of care we experienced was excellent. The staff providing the care were professional and effective. They displayed a level of compassion and empathy in their work we had not anticipated, this extended beyond our father's palliative care and included the immediate family. The respect and
consideration they demonstrated, together with the professional care and compassion, enabled us to navigate a very distressing time with dignity and love. I would not hesitate to recommend this company.
Review from Helen R (Wife of Client)
The two carers allocated to my husband's care were efficient, kind and polite, particularly during 2023 when his condition worsened. The one carer who attended three times daily went well above and beyond what we expected or hoped of him. He was honest, cheerful, capable and developed a great friendship
with my husband, up till his death in September 2023. Despite the terrible nature of his condition, my husband always cheered up when this carer arrived. His final months without the continued help, support and encouragement this young man provided to both of us. Empathetic and competent carers are essential, but sadly rare in palliative care. I have nothing but praise for the agency and this carer in particular.
Review from Lindsey M (Client)
I have used Simple Care 4 U for several years and have always found their carers, office staff and management professional and caring. I am elderly, live alone and have cancer as well as MS, so my health can vary widely from good (wheelchair-bound) to poor (bed-bound and incontinent), so my needs vary from time to time. The staff know I am fiercely independent, which they respect, but sometimes need extra support - physically and mentally.
Review from Caroline R (Daughter of Client)
My 93 year old father was very resistant to having carers at home and was, initially, rude to the carers. However, he very quickly grew to trust them and consider them as friends. I cannot thank the staff enough for their kindness towards my father and for helping us, his family, to honour his final
wish - to die at home with dignity. Thank you.
Review from A S (Wife of Client)
It is a big decision to admit you need help and trust the care of your loved one to others. From the initial contact to the carers arriving, the service, care and compassion shown to us by Simple Care 4U have been outstanding. I cannot thank and praise them enough, and their support is allowing us to
spend quality time together without the worry of wondering how on earth we would cope alone.
Review from Anne T (Client)
We have been thoroughly more than satisfied with the service we have received from you since you took over our care needs. Politeness, care and treating clients with kindness and dignity are things you do very well. Other care companies could learn from you.